- Yes we do accept returns.
- Contact us within 15 days of shipping receipt for exchange only if in new condition*. Unwashed, unused products returned to us will be accepted for an exchange or store credit.
- Example: If you purchase a Large shirt when you receive it you find you really needed a X-Large. Simply return it and we will send you the correct size.
- We do not accept returns of CD’s or DVD’s unless damaged or defective. If an item is damaged or defective please follow our return process and then we will send you out a replacement for that exact same product.
- Please call (510-410-3999) or e-mail us with a brief description of the “reason for return” including your Item Number (located on order receipt), and we will promptly reply. When returning item(s) for exchange, again please indicate your Item Number, shipping address, phone number, and item(s) you wish to exchange within the 15 day period as previously stated above.
- Once you have gotten a response from us that it is ok for you to return you item, please send it to:
9963 Bernhardt Dr.
Oakland, CA. 94603